Privacy Policy and use of cookies

Privacy Policy and use of cookies

The company “SMC “LLC cares about the confidentiality of its customers’ data. For this purpose, we have developed a privacy policy that includes rules for the collection, use, disclosure, transfer and storage of your information. Please read our privacy policy and let us know,

Collection and use of personal information
Personal information is data that allows you to identify a person or contact them.
If you contact SMC LLC, you may be asked to provide personal information. SMC LLC may use it within the company in accordance with the developed privacy policy. This information may be combined with others in order to provide and improve the products supplied, the work performed (services rendered), and advertising. You are not required to provide personal information upon our request, however, if you do not provide it, we will not be able to provide you with products, perform work (provide a service) or respond to the request.
Here are some examples of what personal information SMC LLC may ask you to provide, and how it may be used by us.

What personal information we collect
When contacting us, including when applying for our products, we may ask you to provide certain information, including your first and last name, mailing address, phone number, email address, preferred method of communication, and/or credit card details.

How we use your personal information
We use the collected personal information for the purpose of distributing and improving our products, works( services), advertising, as well as for the purpose of preventing losses and countering fraud.
From time to time, we use the collected personal information to send important notifications, such as messages about purchases and changes to the terms, conditions and policies. Since such information is extremely important for our cooperation with you, you can not opt out of receiving these messages.
We may use personal information for internal purposes, for example, when conducting audits, data analysis and research aimed at improving the products, works (services) provided by SMC LLC, as well as ways of communicating with customers.

Collection and use of non-personal information
We also collect data that is not directly related to a particular person. We may collect, use, transmit, and disclose such information for any purpose. Here are some examples of what non-personal information we collect and use.
We may collect information about customer activity on our website. This information allows us to provide customers with more useful information, as well as to understand which sections of the website, products and services are of greatest interest to them. The data collected under this Privacy Policy does not belong to the category of personal information.
We may collect and store information about how you use our services, including search queries. This information may be used to improve the relevance of the products, works, and services we provide.
When combining non-personal information with personal information, the combined data will be considered personal as long as it remains combined.

Cookies and other technologies
Cookies and other technologies, such as pixel tags and web beacons, may be used on the company’s website, online services, and emails. These technologies allow us to better understand the actions of users, find out which pages of our website they visit, and evaluate and improve the effectiveness of advertising and web search. The information collected through cookies and other similar technologies is not considered personal. However, we consider IP addresses or similar identifiers to be personal information if required by law. Similarly, in the context of this privacy policy, when combining non-personal information and personal information, we consider such information to be personal.
SMC LLC and its partners may also use cookies and other technologies to store personal information when you visit the website, online services and applications.
To disable cookies in the Safari web browser, open the Safari settings and go to the “Privacy” section and click “Block cookies”. If you are using a different web browser, please contact your provider to find out how to disable cookies. Please note that after disabling cookies, some functions of the SMC LLC website will become unavailable.
Like most Internet services, we automatically collect certain information and store it in log files. This information includes your IP address, browser type and interface language, the name of the Internet service provider, the addresses of the websites or applications from which you clicked, the operating system, date and time stamps, and information about visits.
We use this information to understand and analyze trends, to manage the site, to study user behavior on the site, and to improve our products. The company ” SMC ” LLC may use this information in marketing and advertising services.
In some of our email messages, we use “click-through URLs” associated with materials on the SMC LLC website. When users click on such links, they are taken to the landing page via a separate web server. We track data on such traffic, as it helps us identify the most popular topics and evaluate the effectiveness of user interaction. If you want to opt out of such tracking, do not click on the text and image links in the email.
Pixel tags allow you to send emails in a format that is accessible to users, and also allow you to determine whether an email has been opened and read. We may use this information to reduce the number of emails or to opt out of them.

Disclosure of information to third parties
Sometimes the company ” SMC ” LLC may disclose some personal data of users to its strategic partners who help to provide products, works (services) of the company or promote the products of “SMC” LLC on the market. The company ” SMC ” LLC provides personal information only for the distribution or improvement of products, works (services) and advertising; this information is not transmitted to third parties for marketing purposes.

Suppliers of works (services)
SMC LLC exchanges users ‘ personal data with companies that provide services such as information processing, execution of customer orders, delivery of our products, customer data management and expansion, customer service, assessment of customer interest in our products, works (services), as well as conducting research and surveys to determine the degree of satisfaction. These companies are also committed to protecting your data.

SMC LLC may be required to disclose your personal information in accordance with the law, the requirements of legal proceedings, court proceedings, or at the request of authorized state authorities of the Russian Federation. We may also disclose your personal information to a third party in the event of a reorganization, merger, or sale of the company.

Protecting your personal information
The company ” SMC ” LLC takes the protection of your personal information very seriously. To store your personal information, SMC LLC uses computer systems with limited access located in premises with physical security equipment.

Integrity and storage of personal information
With the help of SMC LLC, you can easily ensure the accuracy, completeness and relevance of your personal information. We will retain your personal information for as long as necessary to fulfill the obligations set out in this privacy Policy, unless otherwise provided by law.

Our commitment to you
In order to protect your personal information, we inform the employees of SMC LLC about the recommendations on security and confidentiality and ensure their strict implementation in the company.

Questions about privacy
If you have any questions or concerns about SMC LLC’s privacy policy or data processing, or if you would like to report an alleged violation of privacy laws, please contact us. You can always call us at the phone number listed on the website.
We check all requests and try to respond to them as soon as possible. If you are not satisfied with the response, please send your complaint in writing to our mailing address. If you would like to receive comprehensive information on how to file a complaint that is appropriate in your circumstances, please contact us.
The company ” SMC ” LLC periodically updates the privacy policy. In the event of significant changes to this policy, a notice will be posted on our website and an updated policy will be published.
SMC LLC, 127422 Moscow, Timiryazevskaya str., 1, p. 2